TERMS AND CONDITIONS & REFUND POLICY

TERMS AND CONDITIONS & REFUND POLICY

Our Terms and Conditions & Refund Policy was last updated on November 14th, 2025.

Compassion Key® Sessions — Divine Anne

1. Terms and Conditions

By booking, purchasing, or participating in a Compassion Key® session with Divine Anne, you agree to the following terms.
Please read them carefully.

Nature of the Service

  • Compassion Key® is a gentle emotional-healing modality.

  • It is not psychotherapy, counseling, medical treatment, or a substitute for licensed healthcare.

  • Results vary for each individual and cannot be guaranteed.

  • All guidance is offered in good faith, based on experience, intuition, and professional skill.

Your Responsibility

By booking, you acknowledge that:

  • You remain fully responsible for your physical, mental, and emotional well-being.

  • These sessions do not replace medical, psychological, or psychiatric care.

  • If you have a diagnosed condition, you should consult a qualified healthcare provider.

  • You choose to participate voluntarily and understand the nature of the work.

Booking & Payments

  • Bookings are only confirmed once payment has been received.

  • You agree to provide accurate contact information for scheduling and session delivery.

  • Packages (5 or 10 sessions) must be used within 6 months of purchase unless otherwise agreed.

Intellectual Property

All written, spoken, recorded, or digital materials provided during or after the session:

  • Remain the intellectual property of Divine Anne™,

  • May not be shared, copied, distributed, or reproduced in any form.

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2. Cancellation & Refund Policy

Refunds

  • All sales are final.

  • No refunds are issued for any sessions or packages once purchased.

  • This applies to:
    change of mind, scheduling conflicts, personal circumstances, or dissatisfaction.

Rescheduling

  • You may reschedule once with minimum 24-hour notice.
    Example:
    For a Thursday 10:00 AM session → notify me by Wednesday 10:00 AM.

  • Less than 24 hours’ notice = the session is forfeited.

No-Show Policy

If you do not attend your session:

  • The session is considered used,

  • No refund and no reschedule will be granted.

Late Arrival

  • Sessions start and end at the scheduled time.

  • If you arrive late, the session will still end as planned to respect other clients.

Rescheduling by Divine Anne

  • In the rare event I need to reschedule due to unforeseen circumstances, you will be offered the next available slot.

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3. Acceptance of These Terms

By accessing this page, booking a session, or completing payment, you acknowledge that you:

  • Have read and understood these Terms & Conditions,

  • Agree fully to this Cancellation & Refund Policy,

  • Accept that continued use of the site or booking system signifies your acceptance of future updates to this policy.

If you do not agree with these terms, please refrain from using this site or booking a session.

Thank You

Divine Anne

support@divineanne.com